Privacy Policy

At Human Optho Care, we are committed to protecting your privacy and safeguarding your personal and medical information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or purchase our ophthalmic products.

1. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full Name

  • Contact Number

  • Email Address

  • Billing & Shipping Address

  • Age / Date of Birth

  • Payment Details (processed securely via encrypted payment gateways)

B. Medical Information

  • Uploaded ophthalmic prescriptions

  • Eye health-related details voluntarily shared by you (e.g., vision history)

  • Order history of eye drops, ointments, and medicines

C. Technical Information

  • IP address and Browser type

  • Device information and Operating System

  • Cookies and usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders for eye care products.

  • Verify medical prescriptions (where required by law).

  • Provide specialized customer support for your queries.

  • Improve website functionality and personalized user experience.

  • Send order updates, tracking details, and important healthcare notifications.

  • Comply with Indian pharmaceutical legal and regulatory requirements.

Note: We do not sell, rent, or trade your personal or medical information to any third-party marketing agencies.

3. Medical Confidentiality

We understand that vision and eye health information is sensitive. All medical data and prescriptions are handled with strict confidentiality and shared only with:

  • Licensed pharmacists and quality control teams.

  • Authorized healthcare professionals or Ophthalmologists.

  • Regulatory authorities (if legally required under Indian Law).

4. Cookies Policy

Our website may use cookies to:

  • Enhance your browsing experience.

  • Remember user preferences (like font size for better readability).

  • Analyze website traffic to improve our services.

  • You can disable cookies through your browser settings, though some features may then be limited.

5. Data Security

We implement industry-standard security measures including:

  • Secure Server Encryption (SSL) to protect data transmission.

  • Restricted access to sensitive personal and medical databases.

  • Secure and PCI-compliant payment gateway processing.

  • Regular system monitoring to prevent unauthorized access.

6. Third-Party Services

We may use trusted third-party services for:

  • Payment Gateways: For secure financial transactions.

  • Shipping Providers: To deliver your medicines safely.

  • Analytics Services: To understand website performance. These third parties have their own privacy policies; we recommend reviewing them independently.

7. Your Rights

You have the right to:

  • Access your personal information stored with us.

  • Request correction of any inaccurate data.

  • Request deletion of your data (subject to legal/tax record requirements).

  • Withdraw consent for any marketing communications.

Contact for Data Rights: * Email: humanbiolifeindiapvt.ltd@gmail.com

8. Children’s Privacy

Our website is not intended for individuals under 18 years of age without parental guidance. We do not knowingly collect personal information from minors without adult supervision.

9. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in law or our practices. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions regarding this Privacy Policy or your eye health data, please contact:

  • Email: humanopthocare@gmail.com

  • Phone: +91-6293361749